 You
think it will never happen……..
For elderly people, those with physical disabilities or people
on their own, the threat of the unexpected is a constant worry:
- What
if you fall or suddenly feel ill?
- If
you can't reach the telephone or no-one hears you, how
will you get help?
Ipswich
HEARS, an Ipswich Borough Council alarm service removes
such worries, giving you 24 hour emergency help and reassurance.
 How
can we help?
When
you need help, you don't have to worry about picking up
the telephone or dialling a number. You simply press a button
on your neck (or wrist) pendant and the rest is done for
you!
Connected
to your telephone line, your alarm alerts our staff by sending
them your unique HEARS number, so that your name, address,
medical condition, etc. can be automatically displayed on
their computer screen - vital if you are injured or too
ill to speak to them!
Staff
trained in first aid and manual handling (including our
unique lifting cushion) can then be sent out to you night
or day if necessary and your own family, Doctor or other
emergency services can also be contacted.
A
HEARS alarm allows you to remain independent at home. It
is also reassuring to know - for family and friends too
- that help is available 24/7 if you fall and cannot get
up; feel ill; have an accident or need emergency help.
Recommended
by…..
Ipswich
HEARS is recommended by many including Doctors, the Police
and Age Concern in Suffolk.
Charges
Please
note that people who are registered disabled or chronically
sick do NOT have to pay VAT.
- Joining/Installation
: One-off payment of £44.85 + vat
You
then choose the service you prefer from the following options.
If you have an emergency do not worry if, for any reason,
you cannot speak or hear when you call us, as we will ensure
someone contacts you.
-
Option 1: 24 hour monitoring and responding £17.10 + vat per
month We will listen for your alarm call and send a member
of staff out to help you if necessary.
-
Option 2: 24 hour monitoring £15 + vat per month You tell us
when you join who to contact in an emergency. We will
then listen for your alarm call and phone them or the
emergency services when you need help. Our staff do not
attend.
The
charges for both options cover rental of the necessary alarm
equipment; routine maintenance and an annual check.
NB:
Regrettably we are unable to assist with routine care or nursing
matters, eg toileting; personal care; putting to bed, etc.
 To
find out more……
For
an informal chat, please call IPSWICH 433236
Or
email:
hears.enquiries@ipswich.gov.uk
|